Remote Support Session

What’s included

• Secure remote connection (with your consent)
• Troubleshooting & quick fixes
• Updates, cleanup, and configuration
• Plain-English guidance while we work

Details

What this service does

We connect remotely (with your consent) to diagnose and resolve many software problems without a call-out.

• Secure session link
• Live troubleshooting and guidance
• Cleanup & updates where helpful

Great for

• Email, printer, or profile issues
• Windows updates & settings
• Basic malware cleanup or tune-ups

Turnaround

Often same day—book a slot that suits you.

What you need

• Stable internet and Windows login
• Time to approve the connection

After the session

We’ll recap changes and send simple next-step notes if needed.