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Digissential

Quarterly Device Health Check (Remote)

Serving Stellenbosch & surrounds • Transparent pricing • POPIA-aligned

tune-up-remote — Digissential

What’s included

  • Priced **per device**
  • Windows and app updates review
  • SMART quick-look for disks/SSDs
  • Start-up audit and browser hygiene
  • Backup status check with simple advice

Details

TL;DR: A quick remote check every 3 months keeps your PC smooth and safe: updates, SMART peek, start-up tidy, browser clean, and a backup check.
Local: Great for SU students, families in Welgevonden/Die Boord, and Technopark teams who want fewer surprises.

Problems we prevent

  • Slow start-up and random pop-ups
  • Old apps with known holes
  • Drives that fail with no warning
  • Browser bloat that changes your home page
  • Backups that quietly stopped months ago

What’s included

  • Updates review: Windows and common apps
  • SMART quick-look: early signs on HDDs/SSDs
  • Start-up audit: cut junk that drags boot time
  • Browser hygiene: remove shady add-ons, set calm defaults
  • Backup check: see if it’s working and suggest a simple fix if not
  • Short notes: what we changed and easy next steps

How we do it (at a glance)

  1. Connect securely with your OK (you can watch)
  2. Check updates and queue safe ones
  3. Peek at SMART: look for warnings and temps
  4. Tidy start-up and clean risky browser items
  5. Check backup: cloud/app status and last run
  6. Handover: plain-English notes you can keep

Plain words. No tech talk.

Time & cost in Stellenbosch

Do-nots (save time and stress)

  • Don’t run three “PC cleaners” — they fight each other
  • Don’t ignore SMART warnings — that’s your early clue
  • Don’t put your only backup on the same desk, always plugged in
  • Don’t leave 20 toolbars in the browser — speed dies fast

When to stop DIY & call us

  • You hear clicks or see SMART “Bad”
  • Updates fail every time or roll back
  • Browser keeps opening to ads you didn’t set
  • Backups show errors or haven’t run for weeks

Real stories around town

  • SU first-year (Huis Marais): Slow boot and pop-ups. We trimmed start-up, cleaned the browser, and set a weekly update slot. Much faster.
  • Die Boord family PC: Old HDD showed rising reallocated sectors. We flagged it early and moved to SSD before it died.
  • Technopark laptop fleet: Quarterly checks caught a backup agent that stopped after a password change. Fixed before year-end rush.

Simple care tips

  • Let Windows update on a quiet night once a week
  • Keep one strong passphrase in a password manager
  • Do a tiny file backup after big school/work milestones
  • Keep the laptop off blankets; heat shortens drive life

What we’ll need

  • A stable internet link and a quick time window
  • Your OK to connect, plus any admin password if prompts show
  • If you use 2-step login, have your phone handy

POPIA-aware handling • CPA-aligned warranties • Lawful e-waste routing on request (with data-wipe certificate)