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Digissential

Firmware/BIOS/UEFI Updates

Serving Stellenbosch & surrounds • Transparent pricing • POPIA-aligned

firmware-bios-uefi-updates — Digissential

What’s included

  • Check current BIOS/UEFI and release notes
  • Apply the right vendor update the safe way
  • Verify boot order and key settings after reboot
  • Quick health check: storage, temps, devices

Details

TL;DR: We update your BIOS/UEFI the right way, keep power stable, and check the PC boots happy after.
Local: Common for SU students, homes in Welgevonden/Die Boord, and Technopark teams when new parts won’t play nice.

Problems we help with

  • Random crashes or sleep/resume bugs
  • New CPU/SSD/RAM not detected or unstable
  • Docking station ports flaky; USB issues after wake
  • “Please enter BitLocker key” after a DIY update
  • Old firmware with known security holes

What’s included

  • Check your current BIOS/UEFI and read the maker’s notes
  • Pick the right file and update tool for your model
  • Safe update on stable power (AC; UPS on our bench)
  • Bring back the right boot order and settings (TPM, SATA/NVMe mode, fan profile, date/time)
  • Quick health pass: temps, storage SMART, device detection

How we do it (at a glance)

  1. Identify exact model and current version
  2. Prepare: suspend BitLocker, note key settings, plug into solid power
  3. Update using the vendor tool (no random packs)
  4. Verify: first boot, BIOS screen, Windows load, temps, fans, USB, Wi-Fi, audio
  5. Handover: short note of what changed and simple tips

Plain words. No geek talk.

Time & cost in Stellenbosch

  • Labour: R180 per PC
  • Turnaround: Often same day; very old systems or big bundles may take longer
  • Add-ons: SSD/dock firmware updates if helpful (we’ll confirm first)

Do-nots (to avoid a brick)

  • Don’t flash on low battery or shaky power
  • Don’t guess the file—use the exact model only
  • Don’t change lots of BIOS settings you don’t know
  • Don’t power off during the update screen

When to stop DIY & call us

  • PC asks for a long BitLocker key after your attempt
  • Update tool throws “image mismatch” or “ME region locked”
  • New CPU/SSD still fails after your own tries
  • Laptop reboots over and over after a flash

Real stories around town

  • SU first-year (Huis Marais): NVMe drive not seen. BIOS too old. We updated, set the right storage mode, and Windows installed fine.
  • Die Boord family PC: Sleep bug after updates. Fresh BIOS fixed resume and the fans calmed down.
  • Technopark laptop on a dock: External screens dead. BIOS + dock firmware brought back all ports.

Simple tips

  • Take a photo of key BIOS pages before you change anything
  • Keep the charger plugged in for the whole update
  • Save your BitLocker recovery key in your Microsoft/Company account
  • Update drivers too—see /services/driver-installation/

What we’ll need

  • The device and charger
  • Any BitLocker or admin passwords if prompted
  • Notes on new parts you’ve added (CPU, SSD, RAM, dock)

POPIA-aware handling • CPA-aligned warranties • Lawful e-waste routing on request (with data-wipe certificate)