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Digissential

Driver Installation

Serving Stellenbosch & surrounds • Transparent pricing • POPIA-aligned

driver-installation — Digissential

What’s included

  • Identify missing or outdated drivers
  • Install vendor-approved versions only
  • Verify devices work (sound, Wi-Fi, GPU, printer)
  • Create a restore point and roll-back plan

Details

TL;DR: We find the right drivers, install them cleanly, test the hardware, and set a restore point.
Local: Popular with SU students, homes in Welgevonden/Die Boord, and Technopark teams when sound, Wi-Fi, or printers act up.

Problems we fix

  • Yellow warning icons in Device Manager
  • No sound, no Wi-Fi/Bluetooth, or webcam missing
  • Touchpad gestures gone after an update
  • Games stutter or crash after a GPU change
  • Printer shows “driver unavailable” or won’t print
  • “Unknown device” with a long hardware ID

How we do it (at a glance)

  1. Check the model and read hardware IDs
  2. Download from the maker (OEM/OEM component) — no third-party packs
  3. Install cleanly: chipset first, then GPU, audio, LAN/Wi-Fi, and the rest
  4. Test: sound out, mic in, Wi-Fi speed, printer page, webcam, sleep/wake
  5. Safety step: make a restore point and note driver versions

Plain words. Clear steps. No random “optimizers.”

Time & cost in Stellenbosch

  • Labour: R180 per PC for standard driver work
  • Extras: Large GPU/chipset bundles or firmware flashes can add time; we’ll confirm first
  • Turnaround: Often same day; on-site adds a small call-out if needed

Do-nots (save time and stress)

  • Don’t run multiple driver updaters — they fight and break things
  • Don’t pull drivers from shady sites
  • Don’t force a BIOS/EC flash just to “fix” a minor issue
  • Don’t unplug during a firmware update

When to stop DIY & call us

  • Blue screens right after a driver install
  • No network after Windows reinstall (no way to fetch drivers)
  • Printer install loop or scanner won’t show up
  • Docking station video/USB doesn’t work right

Real stories around town

  • SU first-year (Huis Marais): No Wi-Fi after a Windows update. We installed the right Intel driver and the card came back in minutes.
  • Welgevonden home office: “Printer unavailable” all week. We cleared old queues, loaded the correct package, and printed a test page.
  • Technopark laptop on a dock: external screens dark. We updated GPU and dock firmware, then all three screens lit up.

Simple tips

  • Keep Windows Update on, but pause big driver pushes before exams or deadlines
  • Save your model/SN in a note for faster help
  • If a driver works well, you don’t have to chase every update
  • Make a restore point before major changes (we’ll show you how)

What we’ll need

  • Your device and charger
  • The exact model or a photo of the service tag
  • For printers/scanners: the model and how it connects (USB/Wi-Fi)

POPIA-aware handling • CPA-aligned warranties • Lawful e-waste routing on request (with data-wipe certificate)