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Services

Transparent labour rates

Fair, simple pricing that applies to all services

Standard work is billed per 30-minute increments. After-hours support is a flat hourly rate. Parts, travel surcharges, and agreed add-ons are separate.

Standard labour
R450 / hr
Billed in 30-minute increments
After-hours
R650 / hr
Flat hourly (by appointment)
Note: On-site work may include a travel surcharge (see On-Site Surcharge).

44 services

Core services

Data Migration (Device-to-Device)

Move your files to a new drive or computer safely, with sanity checks so nothing important is missed.

  • Copy user data to the new device/drive
  • Integrity checks & folder mapping
  • Optional email/profile setup
View details From R450

Diagnostic (In-Shop)

Quick bench assessment to identify faults and give you a clear, written next step. Same-day in most cases.

  • Visual intake and symptom review
  • Power-on, SMART and RAM short tests
  • Written estimate before any repair
View details From R150

Hardware Diagnostics (Extended)

Deeper, targeted hardware testing when faults are intermittent or hard to reproduce.

  • Extended RAM & storage surface tests
  • Thermal/load tests for CPU & GPU
  • Power delivery & POST behavior checks
View details From R250

New PC / Laptop Setup

We set up your new machine properly: updates, drivers, profiles, email, and security baseline.

  • First-run setup with updates & drivers
  • User profile/email configuration
  • Basic privacy & security baseline
View details From R350

Remote Support Session

Fix many software issues without a call-out. Secure, scheduled, and convenient.

  • Secure remote connection (with your consent)
  • Troubleshooting & quick fixes
  • Updates, cleanup, and configuration
View details From R350/hr

Speed-Up / Tune-Up

Breathe life into a slow PC with targeted cleanup, updates, and startup optimization.

  • Startup & background process cleanup
  • Driver/OS updates and health checks
  • Disk health & free-space optimization
View details From R350

Virus & Malware Removal (Basic)

Remove common malware safely and restore performance with a basic hardening baseline.

  • Safe removal of common malware/adware
  • Start-up cleanup & browser reset
  • Patch & update baseline
View details From R550

Windows OS Reinstall (No Backup)

Clean format and reinstall to resolve deep system corruption and severe malware.

  • Full wipe, clean install of Windows
  • Drivers, updates, and basic config
  • Removes deep corruption & malware
View details From R650

Windows OS Reinstall + Data Backup

Back up your personal files first, then clean-install Windows and restore your data safely.

  • Backup of user folders (Documents, Desktop, etc.)
  • Clean install of Windows & drivers
  • Restore personal data post-install
View details From R900

Data

Cloud Backup Setup

Automatic, encrypted backups to a reputable cloud provider—configured, tested, and documented.

  • Choose a provider that fits your needs & budget
  • Configure schedules, file selection, and encryption
  • Test a restore and show you how to do it
View details From R250

Data Backup (Basic)

Copy important folders to your storage—fast, verified, and labeled so you can find things later.

  • Up to 50GB to client storage
  • +R100 per extra 50GB
  • Verify and spot-check restored files
View details From R350

Data Backup (Full System Image)

Bit-for-bit image of your Windows drive, so you can restore everything—including apps and settings.

  • Full-disk image (OS, apps, data)
  • Verifies image integrity
  • Labeling & basic recovery notes
View details From R650

Data Destruction (Certified Wipe)

Cryptographic or multi-pass wipe with a certificate—so you can safely dispose of, sell, or repurpose hardware.

  • Standards-based wipe (NIST/DoD or crypto-erase)
  • Per-device certificate with serials & date
  • Optional SSD secure-erase where supported
View details From R250

Data Recovery (Simple / Logical)

Best-effort recovery for deleted files or drives that still mount. No risky clean-room work on failing hardware.

  • Logical (software-level) recovery only
  • Readable drives that still power on
  • File-list preview when possible
View details From R500

Data Recovery (Simple / Logical)

Best-effort recovery for deleted files or drives that still mount. No risky clean-room work on failing hardware.

  • Logical (software-level) recovery only
  • Readable drives that still power on
  • File-list preview when possible
View details From R500

Hardware

Battery Replacement (Labour)

We fit a genuine or trusted-brand battery, update firmware if needed, and calibrate for best lifespan.

  • Careful disassembly and refit
  • Connector & charge-circuit checks
  • Firmware/EC update if required
View details From R450

Component Replacement Assistance

We help you choose, fit, and test new parts—RAM, SSD, GPU, PSU, fans—safely and correctly.

  • Compatibility check for your model/mainboard
  • Anti-static handling, clean cable routing
  • Firmware/BIOS updates if needed
View details From R400

Custom PC Build Advice

Get a parts list that actually fits your needs, budget, and case—no bottlenecks, no guesswork.

  • Tailored parts list (CPU/GPU/RAM/SSD/PSU/case)
  • Compatibility & airflow checks for your case
  • Performance targeting (workloads/games/resolution)
View details From R350

GPU/CPU Upgrade (Labour)

Install and validate a new GPU or CPU with safe handling, power/cooling checks, and driver setup.

  • Anti-static handling and correct fitment
  • PSU/cooling headroom checks & BIOS sanity
  • Driver clean & install (DDU option)
View details From R400

Hinge / Chassis Tighten & Service

Reduce wobble, creaks and flex. We tighten screws, reinforce posts where possible, and adjust hinge friction.

  • Tighten/replace missing screws & standoffs
  • Re-seat hinges; adjust friction where possible
  • Plastic post/insert reinforcement when viable
View details From R350

Laptop Keyboard Replacement

Sticky or dead keys? We replace the keyboard (or top-case assembly) and verify every key and backlight.

  • Model-specific disassembly & refit
  • Backlight and layout verification
  • Ribbon/connector seating checks
View details From R450

Laptop Screen Replacement

Cracked, dim, or flickering display? We source a compatible panel and fit it neatly, then test brightness, colours and webcam.

  • Source compatible IPS/TN/refresh-rate panel
  • Careful bezel & hinge handling
  • Brightness/colour, backlight & webcam checks
View details From R650

OS, Drivers & Burn-In Add-On

Clean Windows install, drivers, updates, and a burn-in test so your fresh build is stable from day one.

  • Clean Windows install & activation (with key)
  • Chipset/GPU/LAN/Audio drivers & updates
  • Stability/thermals burn-in pass
View details From R300

PC Assembly (Full Build)

Professional assembly, cable management, and validation so your new build is stable, quiet, and tidy.

  • Full assembly & neat cable management
  • BIOS/UEFI setup and firmware checks
  • Stabilty/thermals validation & noise pass
View details From R1200

SSD Upgrade Bundle (Clone & Swap)

Breathe life into your PC. We clone your existing drive to a new SSD, fit it, expand the partition, and verify your apps work.

  • NVMe/SATA compatibility check
  • Sector-by-sector clone & integrity check
  • Partition expansion to use full capacity
View details From R450

Thermal Paste & Deep Clean

Lower temps and noise. We replace thermal compound, clean fans & heatsinks, and clear dust safely.

  • Old paste removed; high-quality paste applied
  • Fans, heatsinks & vents deep-cleaned
  • Airflow and noise quick-check
View details From R350

Network

Mesh Wi-Fi Planning & Install

Plan access-point placement, minimise interference, and install a mesh that covers your whole space reliably.

  • Site walk-through & coverage assessment
  • AP placement & channel plan
  • Install and adopt mesh nodes
View details From R300

Printer Setup

Install and test a printer on one device—drivers, defaults, and a test page—without the usual headaches.

  • Install & test on 1 device
  • +R80 per extra device
  • Correct driver & default settings
View details From R200

Printer Troubleshooting (Not Setup)

Fix printers that used to work but don’t—drivers, queues, ports, permissions, and network quirks.

  • Diagnose driver/port/queue problems
  • Fix stuck jobs and spooler errors
  • Resolve Wi-Fi/USB discovery issues
View details From R250

Wi-Fi/Network Setup

Configure your router or access point the right way—secure, stable, and fast in real-world use.

  • Router/AP configuration & secure Wi-Fi
  • Optimise channels, SSID, and band steering
  • Test coverage & throughput in key rooms
View details From R350

Security

Cybersecurity Hardening

Lock down Windows with sensible defaults, updates, and practical protections—without slowing your PC.

  • Patch Windows, drivers, and common apps
  • Harden browser & SmartScreen/Defender settings
  • Remove risky startup items & services
View details From R450

Support

Expedited Service Fee

Priority handling ahead of the standard queue—ideal when downtime is costly.

  • Prioritised next-business-day commencement
  • Subject to parts availability
  • Clear status updates during the job
View details From R500

Labour — Standard Hours

General work billed in 30-minute increments (min 30 mins).

  • Standard business hours
  • Billed per 30 minutes (min 30)
  • Fair, transparent time tracking
View details From R450/hr

On-Site Surcharge (within 20km)

Add-on fee for work performed at your location within 20km. Avoids a trip to our bench when remote isn’t possible.

  • Covers travel within 20km radius
  • +R8/km thereafter (round-trip)
  • Parking/tolls charged at cost
View details From R300

Pickup/Drop-off (within 10km)

Convenient device pickup and return within 10km—ideal if you’re busy or can’t get to us.

  • Pickup and return within 10km
  • Logistics only (not a diagnostic)
  • Schedule at a time that suits you
View details From R150

Quarterly Device Health Check (Remote)

A remote tune-up every three months: updates, SMART quick-look, startup audit, browser hygiene, and backup check.

  • Priced **per device**
  • Windows & app updates review
  • SMART quick-look for disks/SSDs
View details From R350

Remote Support Setup

Install and configure our secure remote tool so we can assist you quickly next time—no on-site visit needed.

  • Install and configure remote support app
  • Short tutorial on how to start a session
  • Secure, one-time consent per connection
View details From R150

Windows

Driver Installation

Install or repair device drivers for stable performance—graphics, chipset, audio, printers and more.

  • Identify missing/outdated drivers
  • Install vendor-approved versions
  • Verify device operation
View details From R180

Email Setup

Set up one email account on one device—securely, with proper sync and sensible defaults.

  • One account on one device
  • IMAP/Exchange with secure ports
  • Folders & signature basics
View details From R200

Firmware/BIOS/UEFI Updates

Safely update system firmware for stability, security patches, and hardware compatibility.

  • Identify current firmware/BIOS
  • Apply vendor update safely
  • Verify boot & settings
View details From R180

Password Reset (Windows Local)

Reset a Windows **local** account password with ID verification and no data loss.

  • ID verification
  • Reset **local** account password
  • Preserve data and installed apps
View details From R250

Software Install (Bulk)

Install and configure 4–8 apps in one sitting—patched, licensed, and set up correctly.

  • Install 4–8 apps
  • License/account activation
  • Consistent settings & updates
View details From R300

Software Install (Standard)

Install and verify up to 3 trusted applications with correct settings and updates.

  • Install up to 3 apps
  • Verify license/activation
  • Apply updates & safe defaults
View details From R180