Skip to content
Digissential

Maties registration week digital survival: SU email, MFA, Wi-Fi & printing setup

Step-by-step guide for Stellenbosch University students: set up SU email, MFA, Eduroam Wi-Fi, and printing during registration week.

· Digissential Team · 2 min read

stellenbosch universitymatieswifiemail setupstudent tech

TL;DR: New at Stellenbosch University? Set up your SU email, MFA, Wi-Fi (Eduroam), and printing in the first week. Digissential can remote-fix issues if you get stuck.

Why digital setup matters during registration week

With over 32,000 students at SU, your first week is packed. Delays in setting up email, Wi-Fi, or printing can derail coursework before it begins. Common pitfalls:

  • Wrong login format for Eduroam.
  • Skipping MFA setup and being locked out of SU portals.
  • Printing queues not configured before assignment deadlines.
  • No backups — leading to lost essays or notes after the first crash.

Step-by-step: SU digital essentials

  1. SU Email Setup
    Log in with your student number and temporary password. Change it immediately and set recovery options.

  2. Enable MFA (multi-factor authentication)
    SU requires MFA for secure access. Use your phone’s authenticator app or SMS codes.

  3. Connect to Eduroam Wi-Fi
    Use your full SU email (e.g., 12345678@sun.ac.za) + password. Select “Eduroam” from the Wi-Fi list, and trust the campus certificate.

  4. Printing Setup
    Follow campus instructions to install the SU print queue. Always test with a one-page document. Credit is loaded onto your student card.

  5. Protect & Back Up
    Use cloud storage (Google Drive, OneDrive, iCloud) to keep lecture notes safe. Set up automatic sync before you start classes.

Common pitfalls to avoid

  • Using only your student number instead of full SU email for Eduroam.
  • Ignoring MFA prompts and losing access later.
  • Printing the night before deadlines without testing setup.
  • Relying only on local storage for assignments.

What Digissential can remote-fix fast

  • SU email sync issues on laptops and phones.
  • Eduroam Wi-Fi profiles not saving or dropping connections.
  • Printing queue errors or driver conflicts.
  • Cloud backups misconfigured (OneDrive, Google Drive, iCloud).
  • Cybersecurity hardening (antivirus, MFA setup, password hygiene).

Book help in minutes

FAQs

Q: How do I log into my SU email?
A: Use your student number @sun.ac.za and initial password from registration. Update your password immediately and store it securely.

Q: Why do I need MFA?
A: Multi-factor authentication prevents hackers from accessing your SU accounts with stolen passwords. It’s mandatory for most campus services.

Q: Why won’t Eduroam connect?
A: You must use your full SU email (e.g., 12345678@sun.ac.za). If it keeps failing, Digissential can remote-fix Wi-Fi profiles.

Q: How do I print on campus?
A: Follow SU’s guide to add the campus printing queue. Load credit on your student card, then release jobs at printers.

Q: Can Digissential help me remotely?
A: Yes. We set up SU email, Wi-Fi, printing, backups, and cybersecurity via remote support — fast and POPIA-compliant.

Compliance & trust:

External references:

Updated on 2025-09-05.